In this episode we share with you dear listeners our honest life hacks – things that help us with our creativity and our businesses. So without further ado, let’s jump into the show!

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Show Notes for This Episode:

[1:00] We’ve hit 300 5-star reviews on iTunes!
[2:20] Dustin asks why people say they are humbled after something great.
[3:00] Kids humble us.
[4:35] Life Hack 1 – Lisa’s secret reward system.
[5:20] Building up the reward.
[6:00] Tom asks Lisa how she keeps herself from slipping on the reward system.
[7:00] Ian will work for his Apple Pencil.
[7:20] Dustin has his kids hide his candy.
[8:00] Ian tries intermittent fasting.
[9:40] Life Hack 2 – Tom’s unfollow life hack.
[10:00] Stop being influenced by others in your genre!
[11:00] Checking for inspiration but end up comparing yourself.
[12:00] It sounds rational to look at your competitors. Don’t do it!
[13:00] End those “did they copy me” feels.
[14:00] Life Hack 3 – Clean house builds creative vibes.
[15:30] Lisa suggests a fix for long cleaning episodes.
[16:40] Tom explains why we put off certain tasks.
[17:40] If it speeds up your process then implement it.
[18:00] Tom shares a real example of small task fix – big time save.
[19:00] Process audit and clean up.
[20:15] Proximate cause or root cause? What does this mean?
[21:10] Super thinking – The Big Book of Mental Models.
[22:00] Mental modeling ultimate fixes.
[23:30] It’s easy to not think.
[24:00] This investment cut Lisa’s support by over 60%!
[25:00] Help Scout has helped RetroSupply.
[26:00] Dustin explains how Help Scout has helped Retro evolve.
[27:00] Direct your customers to answers and let contacting you be last resort.
[28:20] Dustin shares his work space and gets a snarky comment.
[29:00] Life Hack 4 – Hanlon’s Razor.
[30:00] Dustin explains: sometimes bad things just happen.
[31:00] Extremely cautious and particularly paranoid.
[32:00] Stop taking comments and critiques so personally.
[33:00] Remember written words can lose tonality.
[34:00] Paranoia will destroy you.
[35:20] “I love hanging with Dustin because of his paranoia,” said no one ever.
[36:00] Do things that feel uncomfortable.
[37:25] Flipping the script on bullies.
[38:00] Killing them with kindness.
[39:00] Tom sees a penis in his new logo design.
[41:00] College project fail.
[42:00] Hidden design boo boos.
[43:30] The Bart and Lisa 2020 Olympic Games Logo.
[44:00] Designs you can’t unsee happen.
[45:30] Dustin explains Spotted Dick sales in the US.
[46:30] Improving 1% every day.
[48:00] Extreme changes can move the needle.
[49:20] Small improvements build big gains.
[50:35] Wrapping it up.
[51:00] FAQs and amazing guests are coming soon!
[52:00] That’s a wrap!

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“A must for every creative freelancer (or those aspiring to freelance). Thank you for being so… honest! Such a wealth of information from people I admire who have ‘been there and done that’. Listening to the podcast every week feels like I’m among friends. Can’t wait for more episodes!”AG_GD