8 lovely comments from our community

1. 

   Alfonso Philippe – October 15, 2021

   I believe this was included in ‘Lettering-Daily: The Colossal Procreate Brush Bundle’…

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     Zack Parks – October 25, 2021

     Thank you for flagging this with us Alfonso.I have raised this with our Product Team and we should update this on the Product Page in the near future. We really appreciate all of our community’s feedback as it allows us to offer the best version of the DC experience for you!

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     • 

       Alfonso Philippe – November 2, 2021

       It’s been weeks and it still says: “This product has not been featured in a past deal.”

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         Zack Parks – November 2, 2021

         Hey Alfonso,

         Thanks for getting back in touch and my apologies that this has not been updated. I have flagged this with our Product Team who have now updated this for you. If you refresh your page you should see the notification letting you know this was in a past deal. Hope this helps

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         • 

           Alfonso Philippe – November 6, 2021

           Thanks.
           To be clear, I’m not being petty by pointing out these issues. As someone who purchases quite a bit of your products—I have to spend the extra time to make sure I’m not repeat-buying the same item. When you own an immense number of products, it becomes harder & harder to keep tabs on them.

           Had I not taken the few minutes to check on this particular item, I would definitely have bought it—again!

           Unfortunately, until such time when you actually flag items we’ve already bought (something you’ve been promising for years)—I have little choice but do the necessary research each time I see an item I’m interested in.

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             Zack Parks – November 8, 2021

             Hey Alfonso,

             Thanks for getting back to me and we really do appreciate you taking the time to raise these with us. I realise that we have been unable to offer this update just yet, It is on the road map and hopefully in the near future, we can provide an update on this feature for our community. In the meantime, we would still recommend using the ‘pin-it’ button on Pinterest to help keep a record of the resources you would like to pick up in the meantime :).

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               Alfonso Philippe – November 9, 2021

               With all due respect, pinning items on Pinterest will not help much when you have thousands of them…

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                 Zack Parks – November 11, 2021

                 Hey Alfonso,

                 I appreciate that Pinterest is not viable for finding resources that you are interested in, however it is helpful in the short-term until we are able to implement this on our website 🙂

                 Reply