We’re so excited to share our new website with you guys! I know what you’re thinking – it doesn’t look all that different! However, we hope that you’ll check out the short video below to see some of the new features we’ve been implementing, as well as what we have in store for the DC community for the rest of this year.
A look at what’s new at Design Cuts:
The site is running much faster
After upgrading our main website platform, tweaking various backend/front features, and many more technical aspects that are firmly in the realm of Matt/Darren (and well over my head!), you’ll notice that our website is now running considerably faster. This is great news, as your bundle pages, tutorials and everything else should be much quicker to access now.
The checkout page is more reliable
A major perk of our new platform is that the checkout process appears to be more reliable. It always frustrated us to know that checkout issues were often outside of our control, but the new system looks considerably better, and we’ve noticed an instant drop in Design Cutters experiencing issues at checkout.
Your account area has been improved – with proper invoices!
We’ve long realised that our old invoicing system wasn’t up to scratch. Not only does your new account area offer you a proper list of orders, order dates and other useful details, but you can download comprehensive pdf invoices for your records, with all of your relevant details on them.
These invoices should also reach you in an improved order confirmation email, which lists all of your order details, and includes the pdf guide as an attachment, to save you time.
If you ever need to update your personal or company details, you can also do this within the new account page tabs, and these changes will be automatically updated within your invoice documents. Handy right?
We’ve introduced a shopping cart
If you’re ever looking to purchase more than one item easily, we’ve now introduced a shopping cart area, which you’ll see a link to in the top menu. Whether you want to grab a deal that’s being re-run, alongside your main bundle, or you perhaps want to add an item from our store, you can now do all this in a single order, and easily manage your cart items in the process!
Browsing your bundle items just got a WHOLE lot easier!
This is a big one folks! It’s probably the single biggest question that we get asked:
“How can I browse and navigate my Design Cuts bundle items more easily?”
We’ve been listening hard, and teamed up with community members Janeen and Julie to undertake a HUGE project to help you guys. We asked for your feedback on Facebook, refined our browsing guides, and then worked together to provide both an improved PDF browsing guide, and an invaluable image gallery option.
In short, these browsing guides will let you:
- See a complete overview of what’s included in your bundle
- Jump to specific sections of your bundle, using a handy, hyperlinked table of contents
- See a full product description/preview images of each item within your bundle
- Allow you to use search functionality to search for specific items, designers etc…
- See every single individual item within each of the wider packs in your bundle, and browse/search for these
We’ve added the updated PDF guide and image gallery to our latest bundle. We’re also working to add these guides to every single past bundle, and anticipate this process to be completed within the next 2 weeks. Of course we’ll also be including these improved guides for all future bundles too.
If you’re wanting a sample of how awesome these new guides are, please click the link or image below to download a sample:
Download your sample updated browsing guides
We’ve incorporated VAT into our checkout process for EU customers
This has been a tough one for us, as whilst we hate having to pass any tax onto our customers, earlier this year, it became a legal requirement for all online businesses to do so. If you’re based in the EU, you will see the addition of VAT onto your order.
We do realise that many of our community weren’t anticipating this change, and to be honest, neither were we. However, in line with regulations, we’ve had to fall in line, and can only promise to be as transparent and honest about why this is with you guys.
If you click here, you can see a useful article, with more details about this VAT regulation, and how it’s effecting online businesses all over the world.
The good news is that these tax details are automatically included within your invoice documents and order receipts, which should make your personal and company records a little easier to keep. Also, if you do have an EU VAT number, inputting this at checkout will remove the VAT from your order.
Finally, we have a new blog
We’re really excited because this site update brings with it a brand new, redesigned blog area. This year we’ll be focusing much more on bringing you guys the latest site updates, news and other fun content via our blog, and we hope that it’ll be a fantastic hub for the DC community.
This is only the beginning!
What’s really exciting for us is that this site relaunch is only the beginning. We have literally hundreds of awesome new features and improvements lined up for you guys, and until we’d updated our main site platform, we just weren’t able to push forwards with these.
Now that we’ve reached Design Cuts V2.0, you’ll see regular improvements happening around the site, all of which will be done to benefit the amazing community here. We’ll be documenting all of them right here on the new blog, so you won’t miss a trick.
We’d absolutely love to know what you think about these new features, and the future direction of Design Cuts. We can’t wait to share what we have planned for you guys, and thank you as ever for your amazing feedback, loyalty and support!
– Tom, Matt, Darren, Tina, Carol and Edita (The Design Cuts Team, a.k.a the Creative Geeks).
Modern? You have my attention.
Hey Arsinek,
Thanks for the comment!
Please do let us know if there is anything in particular you would like to see featured in future bundles
Love the new browsing guide for design assets and love how you are applying this to previous bundles, that’s a great value add right there for past purchases, thank you.
Hey Craig,
You are more than welcome! Hopefully it will make things easier for you :).
Thanks for taking the time to leave us such lovely feedback- it is very much appreciated!
Wow! The pdf browsing guide and searchable image gallery are awesome. Very, very happy guys :-) I can’t wait for the past bundle guides as like Bea said (and many others) it will save buckets of time. I have purchased many bundles and haven’t used nearly enough resources in there because I just can’t find them. I know they are there and have a creative vision for them but my ideas end up trailing off because I spend too long searching through each folder.
Also it’s fantastic watching you guys grow and develop. I’ve been along for the ride since the early days :-D You should be very proud!
Hey Carrie,
Thanks for the comment and for being with us from the beginning!
We are so pleased you love the PDF Guides- we really hope that they will make using your resources easier but also remind you of resources that perhaps you had forgotten about as you couldn’t find them :). There may be happy dancing going on from the team from all the positive feedback!
Thank you for the updates. I love the diversity of the content you offer and I will check out the website. The out takes are fun.
Thank you.
Thank you so much for your kind words Rebecca! we are so pleased that you are enjoying the bundles we put out- we definitely try and ensure they are diverse and offer something for everyone’s tastes!
We had a lot of fun filming the post and there was a lot of laughter had :).
If you have any queries on the website or anything in general, please let me know. I am always happy to help!
A HUGE thank you for the updated browsing guides. Can’t wait to see all of them for past bundles. This is a huge help! I often can’t remember which bundle something was in and then have to spend an hour or more searching for it. This change alone is HUGE! Awesome!
You guys (and gals) rock! You are my #1 go-to resource for design bundles! And I steer other design/artist folks your way whenever I can. Your service is over the top. Thank you!
Hey Bea,
You are most welcome- these have been in the pipeline for a while and we are so excited to finally have them here! We hope it will make yours and everyone else’s DC experience way easier :).
Thank you so much for your kind words and ongoing support- we are truly grateful and we think you are amazing!